Warranty Terms By System
Lighting Warranty Coverage
Here is exactly what is covered on every system we install, in plain language and with no fine print games. Permanent Track Lighting carries a 10 year warranty on parts and components, lifetime coverage on the lights, and 10 years of labor. SmartClip LED Lighting carries 5 years on parts and 3 years on labor.
Any color, from your phone
Warm white every other night
Track hidden in the soffit
Coverage By System
Two Systems, Two Sets Of Terms
Permanent Track Lighting
Our flagship permanent lighting system, seated in color matched aluminum track along the roofline.
- Parts
- 10 year warranty on parts and components, plus lifetime coverage on the lights themselves.
- Labor
- 10 year labor warranty on the installation. After 10 years the lights are still covered for life and a service visit is billed at $145 per hour with a one hour minimum, plus the cost of any materials needed.
This is the strongest coverage we offer and the system we recommend to most homeowners.
SmartClip LED Lighting
Commercial grade fixtures mounted without the aluminum channel for a lower-cost installation.
- Parts
- 5 year warranty on the parts.
- Labor
- 3 year labor warranty on the installation. After 3 years a service visit is billed at $145 per hour with a one hour minimum, plus the cost of any materials needed.
If something goes wrong inside the covered period, we take care of it.
What A Labor Warranty Means
A labor warranty covers the installation work we performed. If a mount, a run, a connection, or a channel we installed fails, we come back out and make it right at no charge for the length of that warranty.
If something happens, we take care of it. Track mounted installs carry a 10 year warranty on parts and components with lifetime coverage on the lights and 10 years of labor. SmartClip LED Lighting is the budget friendly route into the same commercial grade lights, with 5 years on parts and 3 years on labor.
Permanent Track Lighting
The Full Terms, Before You Buy
Our Long Term Commitment
A track lighting system is a permanent feature of your home, and we back our own installs. You call Capital Pro Lighting, and we come out. There is no middleman between you and a repair.
We would rather you read these terms before you buy than after. If something does not look right, reach out before attempting any repairs and we will guide you through the next steps.
Ten Years, Parts And Labor
Parts, components, and installation workmanship are covered for 10 years from your installation date. That includes the track, connectors, cabling, controller, and power supply against factory defects, plus mounting, alignment, and wiring against anything that traces back to how we installed it.
Within those 10 years, a covered service visit is handled at no charge.
The Lights: Covered For Life
The lights themselves are covered for life against manufacturer defects. A light that fails from an internal defect is a free replacement part, during the first 10 years and after.
After Year Ten
The lights stay covered for life. Service visits after the 10 year labor term are billed at $145 per hour with a one hour minimum, plus the cost of any materials needed. We assess the system on site and tell you what it needs before any work starts.
How Warranty Calls Are Decided
If a visit is needed, we inspect the system and confirm whether the issue is a manufacturer defect, installation workmanship, or outside damage such as storms, impact, or work done by others. A visit that finds a non covered cause is billable, and we tell you before we start.
Making A Claim
Call (518) 900-1912, email info@capitalprolighting.com, or open a ticket in the warranty portal. Tell us what the system is doing and include photos if you can. We can often diagnose it over the phone or through the app, and if we need to come out we will book the visit.
What Is Not Covered
- Storm, ice, wind, or impact damage to the home or the lighting
- Damage from roof work, siding work, or other trades on the house
- Electrical problems on the home side of the outlet, including tripped circuits and failed GFCIs
- Changes, additions, or repairs made to the system by someone else
- Wi-Fi and home network issues that keep the app from connecting
Even when something falls outside the warranty, call us. We would rather come out, look at it, and quote the repair than have you living with lighting that does not work.
Warranty Questions
What is covered by the warranty on track installs?
The lights themselves are covered for life. Parts and components of the Permanent Track Lighting system are covered for 10 years, and labor on our work is covered for the first 10 years. If a light, a channel, a connector, or a controller fails inside those periods, we take care of it.
What does a labor warranty actually cover?
A labor warranty covers the installation work we performed. If a mount, a run, a connection, or a channel we installed fails, we come back out and make it right at no charge for the length of that warranty.
What happens after the 10 year labor warranty ends on a track install?
The lights stay covered for life. After year 10, parts and labor on a service visit are billed at $145 per hour with a one hour minimum, plus the cost of any materials needed.
What is the trackless system for?
Trackless is the budget friendly way into the commercial grade system. You get the same high quality commercial grade LED fixtures without the aluminum channel, with a 5 year parts warranty and a 3 year labor warranty.
Do I need to register anything for the warranty?
No. We handle the product registration as part of your install, so there is no paperwork for you to file.
Does the warranty transfer if I sell my house?
Reach out before closing and we will go over the specifics with you. The best move is to have the new owner call us so we have current contact information on the system.
How do I start a warranty claim?
Call or text (518) 900-1912, or email info@capitalprolighting.com. Tell us what the system is doing and send a short video if you can. We will get you on the schedule.
Warranty coverage applies to systems installed by Capital Pro Lighting. Product coverage and labor terms are shown above for each system.
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