Warranty Terms By System
Lighting Warranty Coverage
Here is exactly what is covered on every system we install, in plain language and with no fine print games. Permanent Track Lighting carries a lifetime parts warranty with 3 years of labor. SmartClip LED Lighting carries 5 years on parts and 3 years on labor.
Any color, from your phone
Warm white every other night
Track hidden in the soffit
Coverage By System
Two Systems, Two Sets Of Terms
Permanent Track Lighting
Our flagship permanent lighting system, seated in color matched aluminum track along the roofline.
- Parts
- Lifetime warranty on all parts. Whatever happens to the system, we take care of the parts.
- Labor
- 3 year labor warranty on the installation. After 3 years the parts are still covered and the service call is billable.
This is the strongest coverage we offer and the system we recommend to most homeowners.
SmartClip LED Lighting
Commercial grade fixtures mounted without the aluminum channel for a lower-cost installation.
- Parts
- 5 year warranty on the parts.
- Labor
- 3 year labor warranty on the installation.
If something goes wrong inside the covered period, we take care of it.
What A Labor Warranty Means
A labor warranty covers the installation work we performed. If a mount, a run, a connection, or a channel we installed fails, we come back out and make it right at no charge for the length of that warranty.
If something happens, we take care of it. Track mounted installs carry lifetime parts and 3 years of labor. SmartClip LED Lighting is the budget friendly route into the same commercial grade lights, with 5 years on parts and 3 years on labor.
What Is Not Covered
- Storm, ice, wind, or impact damage to the home or the lighting
- Damage from roof work, siding work, or other trades on the house
- Electrical problems on the home side of the outlet, including tripped circuits and failed GFCIs
- Changes, additions, or repairs made to the system by someone else
- Wi-Fi and home network issues that keep the app from connecting
Even when something falls outside the warranty, call us. We would rather come out, look at it, and quote the repair than have you living with lighting that does not work.
Warranty Questions
What is covered by a lifetime warranty on track installs?
All parts of the Permanent Track Lighting system are covered for life. If a light, a channel, a connector, or a controller fails, we take care of the parts. Labor on the repair is covered for the first 3 years.
What does a labor warranty actually cover?
A labor warranty covers the installation work we performed. If a mount, a run, a connection, or a channel we installed fails, we come back out and make it right at no charge for the length of that warranty.
What happens after the 3 year labor warranty ends on a track install?
The parts stay covered for life. After year 3 the trip and the labor to make the repair are billable, so you pay for the visit and not for the hardware.
What is the trackless system for?
Trackless is the budget friendly way into the commercial grade system. You get the same high quality commercial grade LED fixtures without the aluminum channel, with a 5 year parts warranty and a 3 year labor warranty.
Do I need to register anything for the warranty?
No. We handle the product registration as part of your install, so there is no paperwork for you to file.
Does the warranty transfer if I sell my house?
Reach out before closing and we will go over the specifics with you. The best move is to have the new owner call us so we have current contact information on the system.
How do I start a warranty claim?
Call or text (518) 900-1912, or email info@capitalprolighting.com. Tell us what the system is doing and send a short video if you can. We will get you on the schedule.
Warranty coverage applies to systems installed by Capital Pro Lighting. Product coverage and labor terms are shown above for each system.
Get Started
WHAT WOULD YOU LIKE INSTALLED?
Takes about a minute. No obligation. We reply on weekdays, and Monday for anything that comes in over the weekend.
No obligation. Free quote. Local installer. We reply on weekdays, and Monday for anything that comes in over the weekend. Your written quote follows within 48 hours.